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Terms and Conditions

If you wish to clarify this or any other of our terms and conditions, don't hesitate to contact us through the contact us page of this website.

How to order

You can order via our website:

By phone: 01691 860 179

By email:

Or by post:

1 Cae Neuadd, Penybont Fawr, Nr Oswestry, Powys, SY10 0NS

When ordering by post, please make cheques payable to Sarah Jones.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart.

After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

The display of any of our products on our website is not an offer to sell, and we at Ffabiwlas shall be under no obligation to supply goods, until a contract is entered into through payment being accepted and the product being in stock.

If you place an order with us, this will be your agreement to place an order to purchase our products at the specified price.

Upon receipt of your order we will e-mail an acknowledgement to you as soon as possible.

Please allow up to 10 working days for delivery as each item is specifically hand made to your order.

If items are out of stock we will you inform you by e-mail of the next expected delivery date.

No other product will be sent in its place without your consent.

If you do not respond to our e-mail detailing the unavailable items then the rest of your order will be processed and dispatched in the normal way.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct it for you.


All prices stated are inclusive of VAT where applicable.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

You are not required to have a PayPal account to purchase from this store. Although if you do already have a PayPal account, you can use it.

If you do not wish to pay online, please contact us.


Delivery is free on all items, items will be posted 1st class and packaged appropriately, please allow up to 10 working days for delivery as each item is hand made to your specific order

Refunds & Exchanges

Refunds & exchanges are not accepted due to each item being unique to each order.

Privacy Policy

Ffabiwlas will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Card payment processing is carried out via PayPal Web Payments Pro and is fully PCI DSS compliant. We will not store customers’ financial/card details.

Data collected by this site is used to: -

a. Take and fulfil customer orders.

b. Administer and enhance the site and service.

c. Only disclose information to third-parties for goods delivery purposes.


Ffabiwlas own this website and all of its content.

Copying any part of this site without prior permission or consent is strictly prohibited.

Ffabiwlas' Website

We have designed our website to be as easy to use as possible.

We cannot guarantee that this website will run uninterrupted or without errors.

We also cannot guarantee that this website will be free from viruses, bugs or be compatible with other software.

We cannot be responsible for the colour variations between the original photograph displayed on our website and the users own monitor.

We reserve the right to alter or make changes to our website at any time. This may include removing products, updating products or information, which may include price updates.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.